Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you place an order, create an account, contact us, or subscribe to our newsletter. This includes your name, email address, shipping address, phone number, and payment information (processed securely by Shopify Payments — we never store full card details).

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, pages visited, and referring URL, via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to: process and fulfill your orders; communicate order status and shipping updates; respond to customer service requests; send marketing communications (with your consent); improve our website and product offerings; comply with legal obligations; and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. We share your information only with trusted service providers who help us operate our business — including Shopify (e-commerce platform), shipping carriers, email service providers, and analytics services. All third parties are contractually obligated to protect your data.

4. Cookies

We use cookies to remember your cart, analyse site traffic, and personalise your experience. You can control cookie preferences through your browser settings or our cookie consent banner. Refusing analytics cookies will not affect your ability to shop on our site.

5. Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you; request correction or deletion of your data; opt out of marketing communications; and data portability. To exercise these rights, email us at privacy@tech.theverdictcourier.com.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for up to 7 years for tax and accounting purposes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tech.theverdictcourier.com or write to the Tech.theverdict Support Team directly via our website.